/* --- INTERNE NOTIZZEILE (GANZ OBEN IM CHAT) --- */
.colleague-notes {
    margin: 15px 20px 0 20px;
    padding: 12px 20px;
    background-color: #050508;
    border: 1px solid #232936;
    border-radius: 6px;
    font-size: 0.9rem;
    font-weight: 600;
    color: #c5c6c7;
    text-align: center;
}

/* --- LEITFADEN INFO-BOXEN --- */
.info-box {
    flex-shrink: 0;
    margin: 15px 20px 0px 20px;
    padding: 18px 22px;
    border-radius: 10px;
    line-height: 1.6;
    font-size: 0.92rem;
}

/* Die normalen / Basic-Dialoge (info-green) -> Blaues Design */
.info-box.info-green { 
    background-color: #000000; 
    border: 2px solid #70e002; 
    box-shadow: 0 0 18px #70e002; 
}

/* Die Spezialfälle / "Wahrheitspflicht" -> Lila Design */
.info-box.info-purple { 
    background-color: #12081c; 
    border: 2px solid #bb86fc; 
    box-shadow: 0 0 18px rgba(187, 134, 252, 0.4); 
}

/* Warnungs-Fälle / "Verbotene Berufe" -> Rotes Design */
.info-box.info-red { 
    background-color: #1a0808; 
    border: 2px solid #ff4d4d; 
    box-shadow: 0 0 18px rgba(255, 77, 77, 0.4); 
}
/* --- CHAT VERLAUF / GEBÄUDE --- */
#chat-view {
    flex: 1;
    display: flex;
    flex-direction: column;
    overflow: hidden;
}

.chat-container {
    flex: 1;
    padding: 25px;
    overflow-y: auto;
    display: flex;
    flex-direction: column;
    gap: 16px;
    background-color: #010102;
}

/* --- ALLGEMEINE SPRECHBLASE --- */
.message {
    max-width: 72%;
    padding: 14px 18px;
    border-radius: 14px;
    line-height: 1.5;
    font-size: 0.96rem;
    position: relative;
    word-wrap: break-word;
}

/* --- SYSTEM-NACHRICHTEN (GELB / MITTIG) --- */
.system-message {
    align-self: center;
    background-color: #1a1105;
    color: #ffd166;
    border: 1px dashed #f7b731;
    padding: 8px 16px;
    border-radius: 6px;
    font-size: 0.85rem;
    font-weight: 600;
    text-align: center;
    max-width: 85%;
}

/* --- METADATEN IN DER BLASEN (NAME & ZEIT) --- */
.message-meta-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 15px;
    margin-bottom: 6px;
    font-size: 0.76rem;
    border-bottom: 1px solid rgba(255, 255, 255, 0.08);
    padding-bottom: 3px;
}

.sender-name { 
    font-weight: 700; 
    text-transform: uppercase; 
    letter-spacing: 0.5px; 
}

.message-time { 
    color: #8892b0; 
    font-weight: 500; 
}

/* --- 1. NACHRICHT VOM KUNDEN (Links - BLAU) --- */
.message.customer {
    background-color: #002233; /* Tiefes Dunkelblau */
    color: #ffffff;
    align-self: flex-start;
    border-bottom-left-radius: 4px;
    border: 1px solid #00b4d8; /* Hellblaue Neon-Outline */
    box-shadow: 0 3px 12px rgba(0, 180, 216, 0.25);
}

/* Sendername des Kunden (Hellblau) */
.message.customer .sender-name { 
    color: #4ea8de; 
}

/* --- 2. NACHRICHT VOM MODERATOR (Rechts - LILA) --- */
.message.mod {
    background-color: #1a0b2e; /* Tiefes, edles Lila */
    color: #f1f5f9;
    align-self: flex-end;
    border-bottom-right-radius: 4px;
    border: 1px solid #7b2cbf; /* Lila Outline */
    box-shadow: 0 3px 12px rgba(123, 44, 191, 0.15);
}

/* Sendername des Moderators (Pink / Magenta-Lila) */
.message.mod .sender-name { 
    color: #b5179e; 
}

/* --- BILDERVORSCHAU INNERHALB DES CHATS --- */
.chat-image-preview {
    max-width: 100%;
    max-height: 220px;
    border-radius: 8px;
    margin-top: 10px;
    border: 1px solid rgba(255, 255, 255, 0.15);
    box-shadow: 0 4px 15px rgba(0,0,0,0.5);
}
/* Gelbe Infoboxen für die Chat-Ansicht (Passend zum Dashboard-Style) */
.info-box.info-yellow {
    background-color: #141105;
    border: 1px solid #ffd166;
    color: #fff3cd;
    padding: 15px;
    border-radius: 8px;
    margin-bottom: 15px;
    line-height: 1.5;
}